The AST or assured shorthold tenancy document is for most of the students the first time they will sign a legal document. Consequently before they sign with SLA our fully trained staff will spend time running through the agreement explaining any jargon in plain terms.

The students are given a copy of the AST at least 24hrs before they sign the agreement so that they have time to show and discuss it with you and or their friends and then raise any questions before the meeting.

Please consult the Documents and Forms section of the site for any of the documents mentioned.

Guarantors: Thinking of being a guarantor? Please have a look at the deed of guarantee form in the Documents and Forms section of the site.

Re-lets/Sublets

If you think there is a need to re-let or sub-let please call us first and we will endeavour to help, we may point you in the direction of the Sub-let letter for existing tenants in the Documents and Forms secion of the site.

Student Safety: We are accredited with the local council

There is a house book at every property which will contain every up to date certificate you would wish to see to ensure your child’s safety. (NICEIC, Gas Safety ) Smoke Alarms and Fire Blankets are standard in all houses, and PAT (portable appliance) tests are carried out yearly on those appliances that we supply. Notes on personal safety are also discussed in the house book, giving examples of what to do in different situations when living away from home. During the Christmas break when students are away our workmen will check the property over for you, making sure that windows are closed, taps turned off etc and the property is secure. We operate a 24hr call out service for emergencies.

Information regarding the local council accreditation scheme can be found under the links section of the site.

SLA Maintenance Team are an integral part of the service we supply to our students.

They are easy to recognise with our SLA T. shirts and I.D available. Our team of guys are experienced and unfazed by anything! They work in Canterbury all day fixing, maintaining and securing any problems that arise. We aim to be at the property the same day if reported in the morning or within 48hrs. as each call comes in it is prioritised and seen accordingly.

Charges? Not for every day wear and tear. However here are a few examples of things we would charge for:

Locked out? We will assist you if you lock yourself out by sending somebody out to let you in, but as this costs us money, we would charge you.£40.00

Lost keys? We will organise them for you but will charge you for the replacement